<p>CodeValue, founded in 2010, is a dynamic software development services company that delivers supreme architectural and technical expertise.</p><p>Our mission is to provide in-depth consultancy, integrate product and design research into our development process, offer managed software and cloud solutions, and provide customized training programs to bridge knowledge gaps.</p><p>&nbsp;</p><p>We are empowering our employees with a comprehensive range of professional courses and training programs. From Cloud Computing (Azure, AWS) to Modern Full stack Web Development, Microservices, Software Architecture, and DevOps,</p><p><br></p><p>We are looking for a DBA/Database Expert to support all CFS services, ensuring optimal database performance, scalability, and reliability across our services. You will play a key role in managing and optimizing databases, automating operations, and ensuring data integrity across multiple environments.</p><p><br></p><p>We are looking for a&nbsp;<strong>Technical Support Engineer</strong>&nbsp;with strong coding skills in&nbsp;<strong>JavaScript and Java</strong>&nbsp;to join our team. This role involves troubleshooting and resolving customer support tickets in a timely and professional manner. A successful candidate should be a&nbsp;<strong>fast learner</strong>, capable of debugging technical issues efficiently while providing exceptional customer support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide technical support for customers, ensuring timely resolution of issues.</li><li>Investigate, troubleshoot, and debug&nbsp;<strong>JavaScript</strong>&nbsp;and&nbsp;<strong>Java-based</strong>&nbsp;applications.</li><li>Analyze logs and monitor system performance using&nbsp;<strong>Dynatrace, Kibana, and other logging tools</strong>.</li><li>Work closely with engineering teams to resolve complex technical issues.</li><li>Maintain and improve knowledge base documentation to help customers with self-service troubleshooting.</li><li>Communicate clearly with customers, ensuring they understand the status and resolution of their issues.</li><li>Stay up to date with product updates.</li></ul>

<ul><li>At least 2 years of experience in&nbsp;programming with&nbsp;<strong>JavaScript and Java</strong>.</li><li>Experience with&nbsp;<strong>Dynatrace, Kibana, and log analysis</strong>&nbsp;for debugging and troubleshooting- Must</li><li>Basic DevOps knowledge is an advantage (Jenkins, Certificate, IDP).</li><li>Ability to learn new technologies quickly and adapt to changing requirements.</li><li>Experience in troubleshooting software issues, debugging applications, and providing technical solutions.</li><li>Excellent verbal and written communication skills.</li><li>Customer-focused mindset with the ability to manage multiple support tickets efficiently.</li><li>Experience with&nbsp;<strong>ticketing systems</strong>&nbsp;(Jira, ServiceNow) is a plus.</li><li>Familiarity with&nbsp;<strong>cloud services, APIs, and databases</strong>&nbsp;is an advantage.</li></ul>